1. A person decides
Approving a loan, moving money or filing a return is always done by a named, accountable person.
BankIA / Responsible AI
Responsible AI in financeIn finance, a fast but wrong answer is costly. These are the principles we use to design every artificial intelligence feature on the BankIA platforms, and the real status of each one.
Approving a loan, moving money or filing a return is always done by a named, accountable person.
Installments, interest, ratios and taxes are calculated with exact arithmetic and verifiable rules. AI does not calculate figures.
What the AI reads from a document comes with its source page and confidence level.
Suggestions explain why they appear and can be dismissed.
AI features only see what the user can see and, at first, only in read-only mode.
What the AI proposed, what the person decided and when, so it can be audited.
We distinguish between what works today and what is in the plan.
Today we do not use language models to decide or to calculate. What appears under “Coming soon” does not exist yet.
Before launching generative features, we will define and publish these terms.
We commit not to use client data to train third-party models without express authorization. This will be formalized in a contract.
Each institution in its own space; the AI only accesses the space of whoever is querying it.
We will disclose which model providers are involved and in which region the data is processed.
Design commitments; they are formalized in contracts and in the legal review before each feature launches.
Let’s talk through your processes and define where AI helps and where it doesn’t.