BankIA / Questions
Frequently asked questionsWhat people ask us most, with direct answers.
What each platform does, what it does not do, how much it costs, how AI is used and how information is protected.
Questions and answers
Is BankIA a bank?
No. BankIA is software. The institutions that use it are responsible for their license, their operation and for complying with the regulation that applies to them. BankIA does not take deposits from the public or hold money in custody.
Do the BankIA platforms receive or hold users’ money?
No. Each contribution goes directly from the member to the account of their own natillera, cooperative or institution. The platform records it, dates it and calculates it; it does not receive it, hold it or move it.
Which platforms are there and which are available?
NatIA Ahorro (natilleras), CooperativIA (cooperatives) and BankIA (digital banking) are available as demo versions. DatIA Recaudo (credit analysis) and ContIA Intelligence (tools for accountants) are under construction.
Can it operate with real money today?
No. The current version is a demo. Before operating with real money, the security hardening plan, the independent review and the connections with payment methods are completed.
How much does NatIA Ahorro cost?
It is paid per person per month. In Colombia: administrator $49,900, saver $9,900 and external borrower $4,990. For Mexico, and for Panama, the United States and Canada, prices are on the pricing page.
How much do BankIA and CooperativIA cost?
They are purchased with your brand (one-time sale) and carry a monthly fee for support and updates. Current prices are on the pricing page; customization is quoted according to scope.
How many people can a natillera have?
Up to 300 by default. Up to 200 people can be uploaded at a time from a file, with a review before the invitations are sent.
How are a natillera’s earnings distributed?
Interest (less general expenses) is shared in proportion to each saver’s savings-months, events equally among savers, and each person’s loans are deducted. Calculations are exact to the cent.
Can members pay online?
In the demo version there is a simulated payment gateway to test the flow. Connecting a real gateway is on the work plan.
Is the usury cap applied?
For peso-denominated loans in BankIA and CooperativIA, the platform validates the rate against the current usury rate (legal interest cap): 1.5 times the current bank interest rate certified by the Superintendencia Financiera. In NatIA Ahorro, the loan rate is set by the group.
Can I use my own brand?
Yes. BankIA and CooperativIA are white label: the name, logo, colors and vocabulary can be changed. Each client gets its own instance with its own domain, database and scheduled tasks.
Which languages do they work in?
In Spanish, English, Portuguese and Québec French. Screens, emails, legal documents and number and date formats follow the chosen language.
What does artificial intelligence do today?
Today it helps with explainable rules: budget and savings suggestions, reminders, custom categories and a help center assistant. We do not use language models to decide or calculate. Everything else is on the plan and marked “Coming soon”.
Does AI approve loans or move money?
No. The decision always rests with a person. AI proposes and explains; calculations are done by code with exact arithmetic.
How do you protect data?
Each institution has its own isolated space, passwords are stored hashed, forms are protected against request forgery, there is two-step verification, and every deployment is tested and rolled back if it fails. We do not have certifications yet; the details are on the security page.
Do you have certifications such as ISO 27001 or SOC 2?
Not yet. It is in the plan prior to use with real money, along with an independent security review.
What is DatIA Recaudo?
It is the credit analysis platform we are building: it reads the applicant’s documents, calculates repayment capacity with verifiable rules and delivers an analysis with risks and a recommendation. The decision always rests with a person. It is not available yet.
What is ContIA Intelligence?
It is the platform for accountants we are building: it organizes clients’ documents and prepares the draft income tax return (declaración de renta) for the accountant to review and sign. It is not available yet.
How do I request a demo?
From the contact page, telling us which platform you are interested in. You can also write to ceo@jsadsai.com.